The Time Trade scheduling tool used within the VACO campus to schedule appointments with the PIV Card Issuance Facility (B-11A) and Personnel Security and Suitability (C-6) office for fingerprints is no longer in use. Both offices will be accepting walk-ins until the VA wide scheduling tool is introduced.
If you would like to call in advance, please use the following phone numbers:
VACO PIV Badging Office: 202-461-5399
Walk in hours: 8:00 A.M. to 4:00 P.M. EST (closed from noon- 1:00 P.M.)
Personnel Security and Suitability: 202-461-6590
Walk in hours: 8:45 A.M. to 3:30 P.M. EST (closed from noon to 1:00 P.M.)
Please remember that both offices require Applicants to provide 2 forms of acceptable identification documents, which can be found on the I-9 and Identity Documentation Criteria documents.
If you have further questions email HSPD12PMO@va.gov.